Brown Chair Books, LLC (“us”, “we”, or “our”) operates BrownChairBooks.com (“Website”). This page informs you of our policies (“Privacy Policy”) regarding the collection, use and disclosure of your information we receive from users of the Website.

We respect your privacy regarding any information we may collect from you or which you may voluntarily provide to us, in the circumstances set out below. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”). If you do not agree with any of the policies above, please refrain from using the Website. We respect your privacy and your choice.

We will only collect and use your Personal Data where:

• we have lawful grounds to do so, including to comply with our legal obligations;
• we are performing a contract with you for our services; and
• we have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.

For the purposes of the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”)), we, Brown Chair Books, LLC, are the “data controller”. If you have questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.

This policy is effective as of May 22, 2024. We review our privacy practices on an ongoing basis, and as such, we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.

What information does the Website collect?

Personal Data that you provide to us

We only collect Personal Data where you voluntarily choose to interact with us on the Website in the following ways:

1. When you sign-up to receive free content, including newsletters, answer guides, scripture references guides, eBook, videos, and other offers, we will collect your email address, name, and the study or book you are reading.
2. When you buy a print book or eBook or other product directly from us we will collect your name, email address, physical address, phone number, and any personal data that you provide to us in the free text box of the form, payment method of choice (payment details are held by our payment processor, not us)
3. When you complete the contact us form or comments box, we collect name, email address, and any Personal Data you choose to provide to us in the free text box of the form.

When you use our shop

We collect information about you during the checkout process on our store, including:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages for which you can opt out anytime

We generally store information about you only for as long as we need it for the purposes for which we collect and use it. This includes your name, email address and billing and shipping addresses where applicable. None of this information is shared for marketing purposes.

Data that we collect automatically

Like most website operators, the Website collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, operating system, language preference, referring site, and the date and time of each visitor request. The purpose in collecting non-personally identifying information is to better understand how the Website’s visitors use the site. We do not link this information with any Personal Data.

We may also collect data automatically through our use of cookies on the Website.

Who on our team has access
Members of our team have access to the information you provide us to help fulfill orders, process refunds and support you. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

We share information with third parties who help us print and ship our orders and services related to the store, including:

Payments
Our shop is powered by WooCommerce and accepts payments through Stripe and PayPal. When processing payments, some of your data will be passed to Stripe and PayPal, including information required to process or support the payment, such as the purchase total and billing information. We do not store any kind of information related to credit card or bank.

If you want to know information about the Privacy Policy of PayPal, please visit https://publicpolicy.paypal-corp.com.

If you want to know information about the Privacy Policy of Stripe, please visit https://stripe.com/us/privacy/.

Use of your Personal Data from non-shop pages
We will only use your Personal Data when the law allows us to. Most commonly, we use your Personal Data to:

• process and manage your use of our website
• respond to your questions, comments and requests
• where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences / may interest you
•  improve our services and Website through analysis of information

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The Website uses cookies to help identify and track visitors, their usage of the site, and their site access preferences. Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of cookies.

Sharing of your Personal Data
We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:

We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us. These third parties may include social media advertising platforms, such as Facebook and Google AdWords, for the purpose of custom audience generation and the development of targeting criteria for other audiences. Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.

Retention periods for use of your Personal Data

We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you. We review the Personal Data we hold at regular intervals and delete permanently or anonymize any Personal Data, which is no longer necessary.

Children

The Site is not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us.

Access to and control over your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via email at support [at] brownchairbooks.com or via our postal address on the contact page:

• see what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to;
• ask us to change/correct your Personal Data;
• ask us to delete your Personal Data;
• object to the processing of your Personal Data;
• ask us to restrict the processing of your Personal Data;
• withdraw any consents you have given us to the processing of your Personal Data; and
• express any concerns you have about third parties’ use of your Personal Data.

Where is your information stored?
We are based in the United States. No matter where you are located, you consent to the processing and transferring of your information in and to the U.S. and other countries. The laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.

How do we store your information?
Security: We take reasonable security measures designed to protect the information provided from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, these efforts do not guarantee the absolute protection and security of your information, or any other content you upload, publish or otherwise share with us or anyone else. We encourage you to avoid providing us or anyone with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm.

Keeping your Personal Data secure
We have implemented security policies and technical measures to safeguard the Personal Data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorized access, use and disclosure. Where your personal information is no longer required, we will ensure it is securely deleted.

Affiliate Policy
I use affiliate links on the Website for my books and recommended products, services, or other things that I deem useful for my readers and visitors to the Website. If you click those links and make a purchase (i.e. on Amazon), I may receive a small commission from the vendor. This occurs at no cost to you.

While I do my best to disclose affiliate links whenever possible, it is not always an option because of the Website is set up and the plugins I utilize to sell my books.

Affiliate income helps me pay for the hosting of the Website and supports my growing publishing business. If you click these links to support me, I can’t thank you enough! If not, thank you for your understanding.

Third-Party Links
This Privacy Policy applies only to the Website. The Website may contain links to other websites not operated or controlled by us (the “Third Party Sites”). We are not responsible for the privacy practices or the content of Third-Party Sites. We encourage you to be aware when you leave this website and to read the privacy policies of each and every website that you visit.

Change of purpose
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Revisions to Privacy Policy
We reserve the right to update or change this Privacy Policy at any time and from time to time without prior notice. We encourage you to periodically review this page for the latest information on our privacy practices. This Privacy Policy was last updated on the date stated above. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contact Us
Please use this form to Contact Us Page with questions regarding our Privacy Policy or the information practices of the Website.

Brown Chair Books, LLC
support [at] brownchairbooks.com
11205 Lebanon Road, PMB 22, Mount Juliet, TN 37122